Frequently Asked Questions

Yes, Goal Moments is licensed and regulated by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). These regulators require regular independent audits, segregation of player funds, and strict anti‑money‑laundering controls, which means the platform is held to high standards of fairness and player protection.

Goal Moments offers a full suite of pre‑match and live markets for every World Cup fixture. You can bet on standard 1X2 match outcomes, double chance, over/under goal totals, both teams to score, Asian handicaps, and a wide range of player‑specific props such as first goal scorer, anytime scorer, and total goals. Multi‑selection accumulators and special tournament‑wide markets (e.g., top goal scorer, group winner) are also available.

Both teams to score (often abbreviated BTTS) is a market where you win if each side scores at least one goal during regular time. If either team fails to find the net, or the match ends 0‑0, the bet loses. It does not matter which team wins or how many goals are scored overall.

If a World Cup match is postponed and not completed within 48 hours of the original kick‑off (or the official schedule set by FIFA), all bets on that market are void and the stake is returned to your account. If the match is abandoned after some play but a definitive official result is declared (e.g., via penalty shoot‑out), betting settlement follows the official result. No extra wagers are accepted after the match has been officially stopped.

Verification is done in the ‘My Account → Documents’ section of the site. You’ll need to upload a clear photo of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). For payment method verification, a screenshot of the card (front and back with middle digits hidden) or e‑wallet account may be required. Once documents are uploaded, the team usually approves them within 24‑48 hours, after which you can request withdrawals.

Yes. The Goal Moments welcome bonus is credited as bonus funds that must be turned over 35 times before any winnings can be withdrawn. The wagering requirement applies only to the bonus amount, not to your initial deposit, and you have 30 days to meet it. Certain games, such as some video‑poker and table‑game variants, contribute less than 100 % of each wager, so check the contribution table in the bonus terms.